As we all know, the key to a company’s success lies in their obsession to being customer oriented. Well, it’s quite easy being said, but it’s harder to do. Believe it or not, your company’s success depends on Customer Relationship Management or what is known as CRM.
Social media plays a big part on this one. This also includes the organization of databases such as addresses, phone numbers, emails, and customer interactions to your company. Today, these customers expect your company to be able to render them what they need and what they want. To know more about this post, check out its source.
Source: Business Insider