Are you aware that the National Honesty Day was celebrated last April 30 and that it will be held every year on that very same day? Well, for businesses, it shouldn’t be a once a year affair, but instead it should be done on a daily basis. Experts believe that for companies to be successful with what they do or sell, they must be able to build transparency with their customers. In reality, this can be done only if these companies would let their customers express what they feel through various social media channels. In the dawn of social media, any customer have the power to indicate what they think about certain products or how dissatisfied they are with it, but companies also have the power to delete any information containing customer dissatisfaction. For more information on this post, go to the source.
Source: Entrepreneur