Have you ever gone calling for customer support and hearing the words “Your call is important”, that comes from a pre-recorded, robotic voice? Well, you are alone if you did experience it. Other than that, you may stayed on the...
Read MoreWith all the excitement that social media offers, more businesses are looking to push their message towards their consumers. However, whenever they do so, most of them do not have the understanding as to how most people would...
Read MoreToday, most customers are relying on social media to meet their needs when it comes to customer service, but most companies aren’t up to the task of meeting these demands. The most recent figure shows that around 80 percent of...
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